Intel recently announced an extension of its warranty period for 13th and 14th generation desktop Core processors experiencing instability issues. The total warranty period now extends up to 5 years. Specific details of this extended warranty have been officially released.

** This extended warranty covers a total of 18 processor models. It includes not only the i9K series, which has shown instability, but also two generations of i9 and i7 series (including the i7 models exclusive to the Chinese market, 13790F/14790F) and the i5K series. **

The details are as follows:

** Global users who purchase any of the above processors are eligible for the same extended warranty service, regardless of whether the processor is newly purchased or previously acquired. **

If your 13th or 14th generation processor is or becomes unstable, and you need to return or exchange it, please follow these instructions:

• Users who purchased Boxed Processors (Box): Contact Intel customer support for further assistance.

• Users who purchased Bulk Processors (Tray): Reach out to the point of purchase for further assistance.

• Users who purchased 13th/14th generation Core processor desktops from Original Equipment Manufacturers (OEM) or System Integrators (SI): Contact the system manufacturer's support team for further assistance.

If your 13th/14th generation Core processor becomes unstable and cannot be returned through conventional means, contact Intel customer support for additional assistance and remedial support.

Intel has committed to continuously updating information about the instability issues in 13th and 14th generation processors.